Support

Frequently Asked Questions

General

• How do I delete a folder or composition?

  While looking at the folder list, tap Edit in the menu bar.  Tap the trashcan next to the folder, or the delete symbol next to a composition to delete it.  If you delete a folder with music inside, the music will be deleted as well.

• How do I rename a folder or composition?

  While looking at the folder list, tap and hold on a folder or composition name, and you will be able to edit it. Tap return or somewhere outside the keyboard area to finish.

• How can I reorder compositions or move compositions between folders?

  While looking at the folder list, tap Edit. Use the = icon to the right to grab and move the composition to wherever you would like.

• I only use a few of the templates, can I hide the rest?

  Yes, when adding a new composition, tap the eye icon on the upper left of each template you no longer wish to see. To get them back again, turn on “Show hidden” on the same page.  You can cancel from the pop-up page when you are done, no need to save a new composition.

• Can I use my own specialized staff paper in the app?

  Yes, when adding a composition, tap the camera icon to take a photo of the staff paper, or the picture icon if you already have a picture of the staff paper in your photo library.

• How do I enable/disable finger touch for the app?

  For iOS 13, from the information page presented when you launch the app (or tap the (i) icon) tap on Enable (or Disable) Finger Touch on the right hand side.  For iOS 14, while editing a composition, use the … menu in the Drawing Palette to enable/disable finger touch.

• How can I share a composition with someone else?

  While looking at a composition, choose the action button in the upper right corner. You can share as a PDF, which will allow you to print, add to iBooks, and any other app that handles PDF files. If you’d like to share it so that someone else with the app can edit it, choose Share Composition.  Only Staff Sketch Pad 2 can open these files.

• I’ve got a commonly used staff paper format I’d like to see added to the app, is that possible?

  Yes, please send us an email, and attach an example or a link to what you’re looking for.  We can’t guarantee that we can add it, but we’ll do all we can.

• How do I control the size of my eraser?

  Pressing the full width of the Apple Pencil's tip against the screen will erase a large circle.  Holding the Apple Pencil straight upright will erase a very small circle.

• My Apple Pencil won’t draw!

  Make sure your Apple Pencil is still paired with your device. Also, make sure that the tip is screwed in tightly. If the tip is only slightly loose, it will stop drawing on your iPad.

Screen Sharing & Webcasting

• How can I share my iPad screen to a Mac or PC Zoom meeting?

  This is actually quite easy. You can do it both with a lightening (or USB-C) cable  connected from the iPad to your computer, or broadcast directly into Zoom using Airplay. Click here to view Zoom's article on this.

• Can I share my iPad screen in a Microsoft Teams meeting?

  Yes. To do this, you need to have Teams installed on your iPad, and you need to join a meeting from the iPad. Once you do this, you can lick the ...  button at the bottom and choose "Share." Then choose "Share Screen." Finally, click "Start Broadcast." Once it counts down and the red circle starts flashing, you can exit Teams and launch Staff Sketch Pad 2. Your audience should see your screen the entire time. To stop sharing click the red icon in the top right of your iPad screen. Don't forget to launch Teams and leave the meeting when you're done.

• Can I share my iPad screen in a Skype call?

  Yes. This works in a similar way to Teams. Click here to view the Skype support article on how to do this.

• How can I share my iPad screen to my projector or TV?

  There are several ways to do this. One is with a lightening to HDMI adapter or cable connected directly from your iPad to the HDMI port on your TV or projector. You can find these on Amazon, though the Apple Lightning Digital AV Adapter or Apple USB-C Digital AV Multiport Adapter along with an HDMI cable  is probably the best option.

  If you want to broadcast wirelessly to a TV or projector, you'll either need an Apple TV or a device that can accept airplay signals.

• Can I use my iPad as source in Wirecast?

  Yes! This is actually really easy. Simply connect your iPad to your computer with a lightening (or USB-C) cable. Wirecast will recognize your iPad as a camera source.

• Can I use my iPad as source in OBS?

  Yes! This works just like Wirecast, though you may find that you need the OBS iOS plugin (we're not sure as we havent' tested OBS without the plugin). You can find the plugin here. You do NOT need to follow their instructions on downloading the OBS iOS camera app as you won't be using your iPad as a camera. We suggest trying it without the plugin first.